TSA Manager Jason Lim discusses TSA plans for biometrics use in ID verification
Jason Lim, Identity Management Capability Manager, U.S. Department of Homeland Security (DHS), Transportation Security Administration (TSA), met with CAOE leadership, ASU faculty and local Phoenix TSA administrators to discuss the working plan for enhancing ID verification capability at TSA checkpoints.
In Lim's discussions with CAOE leadership, he highlighted the importance of the overall COE program and the work by CAOE researchers evaluating the interplay between AI and human performance. Lim met with CAOE researcher Mickey Mancenido to discuss the current project, Evaluating human-AI team performance
, which looks at the joint performance of a human-AI system in real-world use cases to improve prediction performance and accountable decision making with AI-human teaming. Lim said, The CAOE is doing an incredible job helping TSA understand how to build trust and working relationships between humans and AI, so the whole system works more efficiently.